FAQs

Is installation difficult?

Not at all. The faucet extender is quick and easy to install without the need for special tools.

Can I rotate the faucet extender?

Yes — the extender is designed to rotate and adjust for better flexibility and convenience while washing.

What is the faucet extender made from?

It is made from durable, high-quality materials with a premium chrome finish designed for everyday use.

Is it suitable for kitchen and bathroom sinks?

Yes — it can be used in both kitchens and bathrooms depending on faucet compatibility.

Can children use it?

Yes. The extender helps make handwashing easier for children, with adult supervision recommended.

Does it help save water?

The different spray modes are designed to improve water flow efficiency and reduce unnecessary splashing.

How do I clean the faucet extender?

Simply wipe it with a soft cloth and rinse regularly with warm water and mild soap.

How long does shipping take?

Orders are processed within 1–3 business days. After processing, delivery may take approximately 8–15 business days.

Will I receive a tracking number?

Yes — once your order has been shipped, you will receive tracking information via email or SMS.

What if my order arrives damaged?

Please contact us within 48 hours of delivery with clear photos of the product and packaging so we can assist you.

What is your return policy?

We accept returns within 14 days of delivery for unused items in their original packaging.

How can I contact Willow & Stone?

You can contact us anytime at: admin.willowandstone@gmail.com